Accessibility Statement
Accessibility Statement for Black Sheep Sporting Goods Online Store
Black Sheep Sporting Goods is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.
Measures to support accessibility
Black Sheep Sporting Goods takes the following measures to ensure accessibility of Black Sheep Sporting Goods Online Store:
- Include accessibility as part of our mission statement.
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Black Sheep Sporting Goods Online Store is partially conformant with WCAG 2.0 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Feedback
We welcome your feedback on the accessibility of Black Sheep Sporting Goods Online Store. Please let us know if you encounter accessibility barriers on Black Sheep Sporting Goods Online Store:
- Phone: 1-208-667-7831
- E-mail: [email protected]
- Visitor address: 200 W. Hanley Ave., #200-2, Coeur d'Alene, ID 83815
- Postal address: 200 W. Hanley Ave., #200-2, Coeur d'Alene, ID 83815
We try to respond to feedback within 2 Business Days.
Technical specifications
Accessibility of Black Sheep Sporting Goods Online Store relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and alternatives
Despite our best efforts to ensure accessibility of Black Sheep Sporting Goods Online Store, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for Black Sheep Sporting Goods Online Store:
- Comments from users, images may not have text alternatives: Uploaded images may not have text alternatives because We cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 2-4 business days, if possible. Please email us at [email protected] if you encounter an issue.
Assessment approach
Black Sheep Sporting Goods assessed the accessibility of Black Sheep Sporting Goods Online Store by the following approaches:
- Self-evaluation
Evaluation report
An evaluation report for Black Sheep Sporting Goods Online Store is available at: https://wave.webaim.org/report#/http://blacksheepidaho.com/.
This statement was created on 20 February 2020 using the W3C Accessibility Statement Generator Tool.
Accessibility At Black Sheep Sporting Goods
At Black Sheep Sporting Goods, we are committed to providing an inclusive and accessible shopping experience for all individuals. We strive to ensure that our store is welcoming and accommodating to customers with disabilities, allowing them to fully participate in all aspects of their shopping journey. Our accessibility initiatives are designed to comply with applicable accessibility standards and regulations.
Physical Accessibility
Store Entrance: Our main store entrance has automatic doors and is wheelchair accessible. We offer designated accessible parking spaces nearby. We have also ensured that there are no physical barriers such as steps or uneven surfaces that would impede mobility. Our mall stores are also wheelchair and mobility device accessible.
Aisles and Pathways: Our store aisles and pathways are wide enough to accommodate mobility aids, such as wheelchairs and scooters, ensuring smooth and unobstructed movement throughout the store.
Restrooms: We have accessible restrooms equipped with appropriate fixtures and grab bars for individuals with disabilities.
Wheelchairs: We offer the use of an electric wheelchair and/or wheelchair for our patrons. Please visit any cashier for assistance.
Customer Assistance
Trained Staff: Our employees receive training on disability awareness and customer service, enabling them to better assist customers with disabilities. They are knowledgeable about our accessibility features and are ready to provide any necessary support.
Personal Assistance: If needed, our staff is available to provide personalized assistance, such as retrieving items from high shelves or offering guidance throughout the store.
Communication Assistance: We strive to accommodate various communication needs. Our staff is prepared to provide assistance to customers who are deaf, hard of hearing, or have speech impairments. We also offer the option of written communication if preferred.
If customers encounter any difficulties or require further assistance during their shopping experience, we have a dedicated support team available to address their concerns promptly.
Feedback:
We value feedback from our customers, as it helps us improve our accessibility initiatives. If you have any suggestions, questions, or concerns regarding the accessibility of our store or website, please reach out to us using the contact information provided below. We are committed to continuously enhancing accessibility and ensuring a positive experience for all.
We appreciate your support in making Black Sheep Sporting Goods an inclusive and accessible environment for everyone.
Contact Us:
Telephone: 1-208-667-7831
Email: [email protected]