Black Sheep In-Store Return Policy:
A valid receipt is required for ALL transactions.
Non-used or defective items may be returned for a full refund within 30 days of the customer receiving the product. Product abuse or customer negligence/misuse will not be considered defective.
Refunds will be issued in the original form of payment when possible.
No merchandise returns will be accepted after 30 days from the date of purchase.
All returns or exchanges must be done in person at our retail store. No mail in returns or exchanges are available at this time.
(Unless the product is found to be defective) The following items are not eligible for return:
Firearms: Mouth Calls: Under Garments: Gun Powder: Brass: Primers: Bullets: Inflatables: Licenses or Permits: Footwear worn outside that doesn't contain one of the following defects, leaking on waterproof boots & shoes, stitching issues, or sole separation. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
A package that has been opened without care, making it not eligible for resale.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.
Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]