Now Hiring
Black Sheep is now hiring full-time and part-time cashiers and fishing department associates at our locations at Silver Lake Mall. See job descriptions below for more information.
Cashier
We are looking for efficient, courteous cashiers who possess excellent customer service skills. Full-time and part time positions available.
As a cashier, you will:
As a cashier, you will:
- Greet customers.
- Scan the customer’s selections.
- Ensure that prices and quantities are accurate.
- Accept payments, issue receipts & answer inquiries.
- Provide helpful information to customers about products, promotions, or an item's location.
- You will also respond to complaints, process refunds or exchanges of items, and maintain a clean workspace.
To succeed as a cashier, you should have a strong work ethic and a high level of accuracy. You should be responsible, attentive to customer needs, and committed to providing excellent service.
Cashier Requirements:
- Ability to handle transactions accurately and responsibly.
- High level of energy with strong customer service skills.
- Basic math and computer skills.
- Ability to stand, walk, lift heavy items, and work with other team members in a fast-paced environment to provide excellent service.
- Attention to detail.
- Helpful, courteous approach to resolving complaints.
- Ability to lift 15-20 pounds.
Firearms Sales Associates
We are seeking full-time and part-time Firearms Sales Associates to become an integral part of our gun department team!
The job duties of a firearms sales associate involve:
- Making gun sales in a retail environment.
- This involves providing general customer service and pitching products to patrons in the gun department of our sporting goods store.
- During sales, you need to document the buyer’s information and make sure that the transaction meets federal and state guidelines.
Qualifications:
- Previous experience in sales, customer service, or other related fields.
- Ability to thrive in a fast-paced environment.
- Ability to build rapport with customers.
- Excellent verbal communication skills.
- Experience with firearms and gun products.
- Must be 21 years of age or older.
Door Greeter
Position Type: Part-time/Full-time
About Us: Black Sheep Sporting Goods is a thriving retail establishment known for delivering exceptional customer experiences. We are committed to providing our customers with outstanding service and creating a welcoming atmosphere from the moment they step through our doors. As a Retail Store Door Greeter, you will play a vital role in ensuring every customer feels valued and appreciated.
Job Summary: As a Black Sheep Sporting Goods Door Greeter, your primary responsibility is to create a positive and inviting first impression for customers as they enter our store. You will warmly greet customers, assist with inquiries, and provide direction and guidance when needed. Your friendly demeanor and exceptional customer service skills will contribute to our store's reputation for excellence.
Key Responsibilities:
- Warm Welcome: Greet every customer with a friendly and enthusiastic welcome as they enter the store.
- Assistance: Offer assistance to customers by answering questions, providing information about store promotions, and guiding them to the appropriate departments or products.
- Crowd Management: Ensure that customers enter and exit the store in an orderly fashion, especially during peak hours or special events.
- Organization: Maintain a clean and organized entrance area, including sanitizing carts and baskets, and ensuring the cleanliness of the entryway.
- Lost and Found: Assist with lost and found items and direct customers to the appropriate location to retrieve their belongings.
- Customer Feedback: Collect and report customer feedback, suggestions, and complaints to store management.
- Security Awareness: Maintain awareness of store security protocols and assist in monitoring for any suspicious activity, reporting it to store security or management.
- Special Events: Assist in the organization and execution of special store events, such as promotions, product launches, or holiday sales.
- Customer Engagement: Engage with customers in a friendly and helpful manner, creating a positive shopping experience.
Qualifications:
- Exceptional customer service skills.
- Friendly and outgoing personality.
- Strong communication and interpersonal skills.
- Ability to remain calm and composed in busy or high-stress situations.
- Basic knowledge of store layout and product offerings (training will be provided).
- Previous retail or customer service experience is a plus.
- Physical ability to stand for extended periods and perform light lifting when needed.
Working Hours: Working hours may vary, including evenings, weekends, and holidays, based on store needs. Part-time and full-time positions are available.
Join our team as a Retail Store Door Greeter and be a part of creating memorable shopping experiences for our valued customers!
Fishing Department Sales Associate: part-time & full-time positions available.
We are looking for a knowledgeable Fishing Department Sales Associate to join our team at Black Sheep Sporting Goods. Candidate must have excellent customer service skills and be able to multitask in a fast-paced environment. Candidate must be self-motivated, dependable, trustworthy, and demonstrate fishing sport knowledge.
We are looking for a knowledgeable Fishing Department Sales Associate to join our team at Black Sheep Sporting Goods. Candidate must have excellent customer service skills and be able to multitask in a fast-paced environment. Candidate must be self-motivated, dependable, trustworthy, and demonstrate fishing sport knowledge.
Responsibilities:
- Restocks products and assists with seasonal floor merchandise moves.
- Remains knowledgeable of advertised sales, and maintains pricing and signage.
- Keeps work area clean, neat, and well-stocked with supplies.
- Provides excellent customer service by identifying the needs of customers, and making product recommendations.
- Ability to operate Point of Sale computer system.
- Must be friendly and outgoing with a professional demeanor.
- Ability to work alone during certain parts of the day.
- Other duties as assigned.